Privacy Policy

InterLang Language Services

Last updated: December 2025

InterLang Language Services (“InterLang”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

InterLang Language Services operates as a UK-based sole trader, providing English language training and related services both in the UK and online.

Business name: InterLang Language Services
Operating as: Sole trader
Service area: United Kingdom, Northern Ireland, and online worldwide
Contact email: info@interlang.co.uk

If you have any questions about this policy or how your data is handled, please contact us using the email address above.

We may collect the following personal data:

• Name
   
• Email address
   
• Telephone number (if provided)
   
• Messages sent via contact forms, email, or booking enquiries
   
• Information related to lessons, courses, or bookings
   
• Payment confirmation details (payments themselves are processed by third parties)
   
• Technical data such as IP address, browser type, and device information
   

We do not intentionally collect sensitive personal data.

We collect data when you:

• Contact us via email or website forms
   
• Make a booking or enquiry through our website
   
• Communicate with us about lessons or services
   
• Use our website (via cookies or basic analytics, where applicable)
   

Under UK GDPR, we only process your data when we have a lawful reason to do so. These include:

• To respond to enquiries and provide information
   
• To deliver language lessons and related services
   
• To manage bookings, scheduling, and payments
   
• To maintain communication with current or prospective clients
   
• For legitimate business administration purposes
   

We do not send marketing emails or newsletters.

Payments are made via:

• Bank transfer
   
• PayPal
   

InterLang does not store your payment card or banking details. Payment processing is handled securely by the relevant payment provider.

Bookings may be managed via:

• Manual email communication
   
• A website booking system
   

Online lessons are delivered using:

• Google Meet
   
• Zoom
   

These platforms process limited personal data in accordance with their own privacy policies.

We do not sell or rent personal data.

We may share limited data only when necessary with:

• Payment providers (e.g. PayPal)
   
• Online meeting platforms (Google Meet, Zoom)
   
• Website or IT service providers (e.g. hosting or booking systems)
   
• Occasional contracted freelance consultants, strictly for service delivery purposes
   

All third parties are required to handle data securely and lawfully.

Some students may be based outside the UK or EU, including in Turkey, Brazil, Ireland, and Poland.

Where data is transferred internationally, we take reasonable steps to ensure it is protected in line with UK GDPR requirements.

We keep personal data only for as long as necessary to:

• Provide our services
   
• Meet legal or accounting requirements
   
• Resolve disputes or enquiries
   

When data is no longer needed, it is securely deleted.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Correct inaccurate or incomplete data
   
• Request deletion of your data
   
• Restrict or object to processing
   
• Request data portability
   
• Withdraw consent at any time (where applicable)
   

To exercise your rights, contact us at info@interlang.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

Our website may use cookies to ensure basic functionality and improve user experience. Some cookies may be set automatically by our website hosting platform.

You can control or disable cookies through your browser settings.

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

InterLang Language Services does not knowingly collect or process data from anyone under the age of 18.

We may update this Privacy Policy from time to time. The most recent version will always be published on this page.